You can now link your Live Aware and Jira accounts. This integration enables you to both create issues and add to issues straight from an event in Live Aware.

Connect to Jira

Linking your Live Aware and Jira accounts is the first step to having an integrative experience between Live Aware and Jira.
  1. From the dashboard, click on your avatar
  2. Select settings
  3. On the left-hand side, select apps and integrations
  4. Find Jira, click connect
  5. Click allow for Jira and Live Aware to connect
  6. Once connected, you will see that your connect button now says options

Create an Issue from an Annotation

Create a Jira issue from an annotation made in Live Aware.

  1. Hover over an annotation
  2. From the action menu, click on the create Jira Issue button
  3. Complete and submit the Jira Issue form
  4. Once an issue is created, a reply will be made to the comment with details of the issue
  5. You will see the Live Aware Annotation Jira Issue reflected in your Jira project
 

Add Information to an Existing Issue from an Annotation

Add additional information to a Jira Issue.
  1. Hover over an annotation
  2. From the action menu, click on the add to Jira Issue button
  3. Complete and submit the Jira Issue form
  4. When you’ve added to the issue a reply will be made to the comment with details of the issue